Example campaign setup

When a recipient comes to the collection point, they will need to give their postal code, followed by unit number to the staff at the collection point.

If you will be going to individual apartments, consider setting up the campaign as a Door-to-Door campaign instead.

If you identify a recipient by his/her address, you are able to set up the campaign as a Door-to-Door campaign. This campaign type is only applicable if you have a list of eligible households. When the staff goes door-to-door to distribute items, they will select the unit-number from the list of eligible households.

If you do not want to identify the recipient by NRIC number or Address you may use any alpha-numeric characters. Examples include HP number, email addresses, staff number, ticket number, voucher number.

If you selected Door-to-Door in your previous step, it means that you will be going to a recipients doorstep to deliver the items.

Door-to-door mode is optimised for ~30 units per location. If your location has more than 30 beneficiaries, please split your locations so that the app will not be laggy.

For example, if you are distributing items to all units in a HDB block with 12 floors, and there are 10 units per floor, you must create at least 4 locations so that each location will have a maximum of 30 units.

Hence, the locations you input here will be sets of floors per HDB block.

• Blk 1 Floor 2-4

• Blk 1 Floor 5-7

• Blk 1 Floor 8-10

• Blk 1 Floor 11-12

More locations can be uploaded once the campaign is created.

In this example, we will be giving residents two food packs and two vouchers. Multiple quantities of each item.

Each item is listed separately and the toggle for multiple quantities is selected.

Note: If you want to give out only one food pack but two vouchers, you will still need to select the multiple quantity toggle. The quantity of each item that a recipient is allowed to collect will be uploaded as a CSV file one the campaign is created.

If you had selected Address in Step 3: How do I identify a recipient, you will need to upload a list of Postal code, floor and unit numbers which are eligible to collect the Food Pack and Voucher.

Download the CSV template and fill up the allocations as shown below.

If multiple quantity was selected in Step 5: What items are you distributing, fill up the quantity that each person is entitled to respectively.

Additional information about the items (metadata) can be added as a new column. For example if we need to ensure that the ID of each voucher is tagged to an individual, we will add a metadata column of Voucher ID. All metadata will show up in the DistributeSG mobile app for distributors.

Upload this file and allocations will be automatically populated.

If you had selected Door-to-Door in Step 3: How do I identify a recipient, you will need to upload a list of Postal code, floor and unit numbers which are eligible to collect the Food Pack and Voucher.

Download the CSV template and fill up the allocations as shown below. Note the different location names based on the recipient's floor number. These location names were created in Step 4: Where are the locations for your distributions. If you need to add more locations, check out this guide on how to setup your locations.

If multiple quantity was selected in Step 5: What items are you distributing, fill up the quantity that each person is entitled to respectively.

Additional information about the items (metadata) can be added as a new column. For example if we need to ensure that the ID of each voucher is tagged to an individual, we will add a metadata column of Voucher ID. All metadata will show up in the DistributeSG mobile app for distributors.

Upload this file and allocations will be automatically populated.

If you had selected Unique Identifier in Step 3: How do I identify a recipient, you will need to upload a list of unique alpha-numeric characters which are eligible to collect the Food Pack and Voucher.

Download the CSV template and fill up the allocations as shown below.

If multiple quantity was selected in Step 5: What items are you distributing, fill up the quantity that each person is entitled to respectively.

Additional information about the items (metadata) can be added as a new column. For example if we need to ensure that the ID of each voucher is tagged to an individual, we will add a metadata column of Voucher ID. All metadata will show up in the DistributeSG mobile app for distributors.

Upload this file and allocations will be automatically populated.

This method is used if campaign organisers know the mobile numbers of distributors before the campaign date. You will need to upload a list of your distributors' mobile numbers.

Download the CSV template and fill up the distributors as shown below. Leave the email column blank. You may add multiple location names by separating them with a comma.

If you had selected Address in Step 3: How do I identify a recipient, distributors will key in a recipient's postal code.

Distributors will have to key in the recipients floor and unit number.

The app will show if a recipient is eligible.

The distributor may add optional remarks or pictures.

The distributor clicks Distribute and gives the item out.

If you had selected Door-to-Door in Step 3: How do I identify a recipient, distributors will be able to select from a list of eligible unit numbers.

The app will show if a recipient is eligible.

The distributor may add optional remarks or pictures.

The distributor clicks Distribute and gives the items out.

If you had selected Unique Identifier in Step 3: How do I identify a recipient, distributors will be able to scan a QR code or barcode which contains the unique identifier.

Alternatively, they may manually type the unique identifier in.

The app will show if a recipient is eligible.

The distributor may add optional remarks or pictures.

The item is distributed out once he/she clicks Distribute.