# How to distribute an item

{% hint style="info" %}
Depending on how you your campaign identifies recipients you will be shown either of the four distribution screens:

* **NRIC** - you will be able to scan or key in the recipient's NRIC number.<br>
* **Registered Address**  - you will be able to key in the recipient's postal code followed by their unit number.<br>
* **Door-to-Door** - you will be shown a list of addresses which are eligible for the distribution. Alternatively, you may also manually key in a postal code followed by their unit number<br>
* **Unique Identifier** - you will be able to key in the unique identifier or scan a barcode/QR code.
  {% endhint %}

## How do I distribute items in a campaign?

<details>

<summary>Step-by-step guide (NRIC)</summary>

1. Scan the recipient's NRIC using the barcode scanner. Alternatively, key in the recipient's details manually
2. Click on Search
3. Check to see if the recipient is eligible
4. Select the correct quantity of items to be distributed
5. Click to add remarks
6. Type in the text remarks and attach up to 3 photos
7. Click on Save
8. Click Distribute to confirm the distribution

</details>

<details>

<summary>Step-by-step guide (Registered Address)</summary>

1. Key in the recipient's postal code
2. Select the address from the drop down
3. Enter the recipient's floor and unit number (select the checkbox only if the address does not have a floor and unit)
4. Click on Search
5. Check to see if the recipient is eligible
6. Select the correct quantity of items to be distributed
7. Click to add remarks
8. Type in the text remarks and attach up to 3 photos
9. Click on Save
10. Click Distribute to confirm the distribution

</details>

<details>

<summary>Step-by-step guide (Door-to-door)</summary>

1. Select the recipient from the list shown on the screen. Recipients are grouped by their block numbers. Alternatively, you may also manually key in their postal code and unit number.
2. Check to see if the recipient is eligible
3. Select the correct quantity of items to be distributed
4. Click to add remarks
5. Type in the text remarks and attach up to 3 photos
6. Click on Save
7. Click Distribute to confirm the distribution

</details>

<details>

<summary>Step-by-step guide (Unique Identifier)</summary>

1. Key in the unique identifier. Alternatively, you may use the scan feature if it is a barcode or QR code
2. Click on Search
3. Check to see if the recipient is eligible
4. Select the correct quantity of items to be distributed
5. Click to add remarks
6. Type in the text remarks and attach up to 3 photos
7. Click on Save
8. Click Distribute to confirm the distribution

</details>

{% tabs %}
{% tab title="NRIC" %}
{% embed url="<https://app.arcade.software/share/N3z77qQtIYxuIZksZo2O>" %}
{% endtab %}

{% tab title="Registered Address" %}
{% embed url="<https://app.arcade.software/share/UDTKIp4wXYt0BLi5lqfy>" %}
{% endtab %}

{% tab title="Door-to-Door" %}
{% embed url="<https://app.arcade.software/share/PA9EHR0DjLHBPCE6f4B5>" %}
{% endtab %}

{% tab title="Unique Identifier" %}
{% embed url="<https://app.arcade.software/share/i5A1MwfxNIDuW0Ft5HQs>" %}
{% endtab %}
{% endtabs %}

## How do I undo an accidental distribution?

<details>

<summary>Step-by-step guide</summary>

1. On the Success screen, click on the red bin icon on the right
2. Click on Delete distribution
3. Click Yes to confirm the deletion

</details>

{% embed url="<https://app.arcade.software/share/WA4v5YzGU1lrx7zMEUQT>" %}

## How do I allow an appeal distribution?

Distributions can still be performed if a recipient is shown as being not eligible in the system. This is know as appeal. **Please check with your campaign organiser on the requirements for appeal distributions.**

<details>

<summary>Step-by-step guide</summary>

1. Scan or input the recipient's identifier (NRIC, Postal Code or Unique String)
2. The app will highlight that the recipient is not eligible
3. Check with your campaign organisers on the requirements for appeal distributions
4. Select the correct quantity of items to be distributed
5. Click to add remarks
6. Type in the text remarks and attach up to 3 photos
7. Click on Save
8. Swipe on the Distribute Anyway slider to confirm the distribution

</details>

{% embed url="<https://app.arcade.software/share/VMIzW7UCA6dbQlaCj4Fk>" %}


---

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