How to distribute an item
Depending on how you your campaign identifies recipients you will be shown either of the four distribution screens:
NRIC - you will be able to scan or key in the recipient's NRIC number.
Registered Address - you will be able to key in the recipient's postal code followed by their unit number.
Door-to-Door - you will be shown a list of addresses which are eligible for the distribution. Alternatively, you may also manually key in a postal code followed by their unit number
Unique Identifier - you will be able to key in the unique identifier or scan a barcode/QR code.
How do I distribute items in a campaign?
Step-by-step guide (NRIC)
Scan the recipient's NRIC using the barcode scanner. Alternatively, key in the recipient's details manually
Click on Search
Check to see if the recipient is eligible
Select the correct quantity of items to be distributed
Click to add remarks
Type in the text remarks and attach up to 3 photos
Click on Save
Click Distribute to confirm the distribution
Step-by-step guide (Registered Address)
Key in the recipient's postal code
Select the address from the drop down
Enter the recipient's floor and unit number (select the checkbox only if the address does not have a floor and unit)
Click on Search
Check to see if the recipient is eligible
Select the correct quantity of items to be distributed
Click to add remarks
Type in the text remarks and attach up to 3 photos
Click on Save
Click Distribute to confirm the distribution
Step-by-step guide (Door-to-door)
Select the recipient from the list shown on the screen. Recipients are grouped by their block numbers. Alternatively, you may also manually key in their postal code and unit number.
Check to see if the recipient is eligible
Select the correct quantity of items to be distributed
Click to add remarks
Type in the text remarks and attach up to 3 photos
Click on Save
Click Distribute to confirm the distribution
Step-by-step guide (Unique Identifier)
Key in the unique identifier. Alternatively, you may use the scan feature if it is a barcode or QR code
Click on Search
Check to see if the recipient is eligible
Select the correct quantity of items to be distributed
Click to add remarks
Type in the text remarks and attach up to 3 photos
Click on Save
Click Distribute to confirm the distribution
How do I undo an accidental distribution?
Step-by-step guide
On the Success screen, click on the red bin icon on the right
Click on Delete distribution
Click Yes to confirm the deletion
How do I allow an appeal distribution?
Distributions can still be performed if a recipient is shown as being not eligible in the system. This is know as appeal. Please check with your campaign organiser on the requirements for appeal distributions.
Step-by-step guide
Scan or input the recipient's identifier (NRIC, Postal Code or Unique String)
The app will highlight that the recipient is not eligible
Check with your campaign organisers on the requirements for appeal distributions
Select the correct quantity of items to be distributed
Click to add remarks
Type in the text remarks and attach up to 3 photos
Click on Save
Swipe on the Distribute Anyway slider to confirm the distribution
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